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US MOTORCYCLE RENTALS

In order to make a reservation with us, we require our clients to agree to the terms and conditions outlined on this page. Please read the following information carefully.

 

Rental Requirements

  • Minimum age: 21 years.
  • Valid Driver's License with motorcycle endorsement from state or country of permanent residence.
  • At least 2 years of RECENT (within the last 5 y ears) motorcycle riding experience with motorcycles 400 cc’s or larger
  • Major Credit Card in the renters name for either a $1,000.00 or $2,500.00 Authorization depending on the insurance chosen. We accept Visa and Master Card. American Express does not allow pre authorization deposits.

Reservation Terms

The availability of our fleet is based on a first come first served basis. During the summer months we frequently rent all motorcycles in our fleet. Unlike our competitors, we are willing to “lock in” the motorcycle of your choice if it is available and not already reserved. Please call to check the availability of the motorcycle you prefer.  After we lock in your motorcycle we potentially turn away other customers by telling them the motorcycle is not available on those dates you have reserved. To “lock in” the motorcycle of your choice, we require the following:

  • A 20% non-refundable deposit
  • Agree to honor our cancellation policy.
  • Sign our credit card authorization form
  • You must download, sign then fax back the credit card authorization / cancellation form.
  • Click here to download the form.

Cancellation Policy

Deposits are non refundable.

No Refunds for early returns
Cancellation notices of 31 days or more are subject to forfeiture of 50% of the remaining balance.
Cancellation notices between 30 and 8 days are subject to forfeiture of 75% of the remaining balance.
Cancellation notices of 7 days or less are subject to forfeiture of 100% of the remaining balance.
No Show customers are subject to forfeiture of 100% of the remaining balance.
 

By making a reservation either online or by phone you agree to these conditions and authorize US Motorcycle Rentals to charge your credit card for the forfeiture amounts.

Insurance Options

Important Please Note: Neither of the insurance options offered cover medical costs for the rider or passenger. The rider and passenger are responsible for their own medical expenses in the event of an accident.

Basic Coverage – Liability Coverage - $15 per Day

This option provides coverage for basic liability insurance only. This policy does not include collision coverage or comprehensive coverage. The renter is responsible for complete reimbursement for the total costs to repair and or replace the motorcycle. For clients taking Basic insurance a $2,500.00 Authorization is required.

Full Coverage – Liability, Comprehensive and Collision Coverage - $35 Day

This option provides coverage for liability insurance, comprehensive damage and collision coverage. The deductible is $0.00 in the event of a collision with another vehicle if the collision is the other drivers fault. (A police report is required) The deductible is $2,500.00 in the event of a comprehensive claim. An example of a comprehensive claim is if the renter accidentally drops the motorcycle or if the motorcycle is involved in a fire or theft etc. For clients taking Full Coverage insurance a $1,000.00 Authorization is required.

NOT INCLUDED in the insurance deductible:

  • Towing Fees
  • Storage Fees
  • Freight Charges to return the motorcycle to our office in San Francisco
  • Replacement costs of rented helmets and apparel

If the motorcycle is impounded for ANY reason, the renter is responsible for all fees incurred, in addition to the authorization / deductable. The renter is also responsible for all expenses that are incurred as a result of operating under the influence of drugs or alcohol. Thunder Road Motorsports is not responsible for any illegal use of the motorcycle.

Charge Conditions

Each rental day is based on a 24 hour period. For example, if you pickup a motorcycle at 9:00 AM then it is due back at 9:00 AM on the date you plan to return it. If you return the motorcycle past the 24 hour period there will be additional charges. Those additional charges will include one more day of insurance, $15 or $35 depending on which insurance option you have chosen. The renter will also be charged $25 per hour for each additional hour you have the motorcycle up to the cost of one additional day. These charges will be repeated each day you have the motorcycle longer than your original scheduled return. If you want to keep the motorcycle longer than your original reservation, please call us to make sure that the motorcycle is available and not reserved for another client. Please return the motorcycle full and only use Premium 91 octane fuel. If you do not have time to fill the motorcycle before you return, the renter will be charged $7.00 per gallon to fill the motorcycle for the next client.

Included in Daily Rental Rate:

  • 24 Hour Rental Period
  • Unlimited Mileage
  • DOT Approved Helmet for Driver and Passenger
  • Saddlebags & Backrest or Tour Pack
  • All Necessary Locks

Maintenance Responsibility Conditions

The renter is responsible for checking engine oil levels at each refueling and reporting mechanical failures immediately. Customer may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.

Restriction Conditions

Violation of listed restrictions voids all Comprehensive Insurance coverage and client will be held liable for damages. Road Restriction: Rental street and dual sport motorcycles are not allowed on gravel roads, beaches, logging or other non-public roads. Mexico Restriction: Clients cannot enter Mexico on a USA motorcycle without written authorization or accompanied by an Thunder Road Tour Guide. Death Valley WARNING: Entering Death Valley during the months of June through August is dangerous and not recommended.

Damage Conditions

If the renter damages the motorcycle he / she will immediately be charged the authorization / deductible. Upon completion of repairs, we will refund any balance due to the renter. Like our competitors, replacement parts will be original equipment manufacturer (OEM) parts and charged at Manufacturer Suggested Retail Price (MSRP). Unlike our competitors, we will charge actual labor costs as opposed to inflated “book rate” labor charges. Our labor rate is $95.00 per hour. In order for us to have a warranty on parts and accessories, we must buy them from our local vendor. Therefore, we cannot accept parts sent to us from the customer. We will not match internet prices for parts and accessories.

One-way Rental Options

  • Requires a minimum 2 week advance notice:
  • Requires a minimum rental of 5 days or more
  • Rental drop off between other cities in California: $350
  • Rental drop off between cities in Oregon, Nevada and Arizona: $450
  • Rental drop off between all other States: Call for Quote

Substitutions

We will do our best to provide you with the model and color motorcycle you've requested. At times, due to unforeseen circumstances we may need to change the model or color you were originally assigned. If a model is to be exchanged we will make reasonable effort to notify you prior to your rental pickup day.

Motorcycle Rental Process: When you arrive at our office we will need to see your driver license and credit card. Again, the credit card must be in the name of the renter. We will charge your credit card for the remaining balance of the rental amount due. We will also swipe an authorization charge on your credit card in the amount of either $1,000 or $2,500 based on the insurance option you chose. You will then sign our rental agreement. We will then copy your signed rental agreement and provide the renter with a copy of the rental agreement along with a copy of the credit card receipts.

At this time we leave the office and go into the warehouse where we will provide the renter with an extensive orientation of the operation of the motorcycle you are renting. We will also document any existing scrapes, scratches or dents that may exist in addition to checking fuel level and tire pressure etc. You will then be able to load your gear and head out on your motorcycle adventure. The whole process takes about 15 to 20 minutes depending on the motorcycle and how many bells and whistles are installed that need to be explained.

Motorcycle Return Process: When you return the motorcycle, one of our employees will go over the motorcycle with you to make sure there are no additional damages done to the motorcycle. We will also make note of the mileage and the fuel level. We will then go into our office and close out your rental agreement. The process usually takes 5 to 10 minutes.

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